SASSA Status Check for R350 Payment Dates November

Looking to check your SASSA status and R350 grant payment dates for November 2023? The South African Social Security Agency (SASSA) provides a simple online facility to check your Social Relief of Distress (SRD) grant status each month. By visiting the SASSA website at, applicants who qualify for the R350 monthly financial relief grant can easily verify their application status and stay updated on the expected payment dates.

Checking your SASSA status regularly ensures you receive your approved funds on time and provides clarity on any changes to your grant. This comprehensive guide will cover everything you need to know about conveniently checking your SASSA R350 status online and understanding the payment schedules for November 2023.

What is the SASSA R350 Grant?

The SASSA R350 grant is a temporary social relief grant introduced by the South African government in May 2020 in response to the economic impact of COVID-19. It aims to provide financial assistance to unemployed individuals and families with little to no income during the pandemic.

According to SASSA, the requirements to qualify for the R350 grant in 2023 include:

  • Being a South African citizen, permanent resident, or refugee registered on the Home Affairs database
  • Being unemployed and not receiving any social grant or Unemployment Insurance Fund (UIF) payment
  • Having a household income below R350 per person per month and no savings or assets above R100,000
  • Applicants between 18-59 years old must not be receiving any financial support from family
  • Not being cared for in a state institution
  • Not being enrolled in an educational institution
  • Willingness to perform short-term community service if requested

The R350 grant is paid on a month-to-month basis subject to qualifying criteria and availability of funds. The payment dates may vary each month.

Why Check SASSA Status Regularly?

It’s important for R350 beneficiaries to regularly check their SASSA status for the following reasons:

  • Verify application status – Confirm if your application has been approved or declined
  • Payment status updates – Know if your grant will be paid on time for that month
  • Banking details – Check that SASSA has your correct bank details to receive payment
  • Identity verification – Validate your identity to avoid payment issues
  • Application renewals – Check if you need to reapply as grants lapse after 3 months

By checking your status every month, you can ensure potential issues are identified early and avoid non-payment of your SRD grant.

How to Check SASSA Status Online

SASSA has made it easy to check your R350 grant status online via their website. Follow these simple steps:

  1. Go to the SASSA SRD website using this link:
  2. Look for the “SRD Status” or “Check Your Status” button and click on it
  3. Enter your 13-digit South African ID number
  4. Accept the terms and conditions then click “Submit”
  5. The status message will indicate whether your grant is approved, pending, rejected or under review
  6. If approved, it will display the monthly payment amount and date
  7. You can take a screenshot of this status update for your records

This online facility allows you to check your SASSA status anywhere, anytime using a smartphone, tablet or computer. Make sure to have your ID number handy before logging in.

Check Status via SMS

You can also check your R350 status via SMS using SASSA’s automated system.

Follow these steps:

  1. On your phone, add the SASSA status check number 082 046 8553 to your contacts. Save the number as “SASSA Status” or similar.
  2. Open your SMS app and compose a new text message to the saved SASSA number
  3. Type your name, surname and 13-digit ID number in the message
  4. Send this text to the number and await a reply
  5. You will receive an SMS indicating your grant status, typically within 48 hours
  6. If your cell number is registered with SASSA, they will send the status directly to you
  7. For status updates, compose and send another SMS as needed

This provides an affordable and convenient way to get your SASSA status, especially if you don’t have internet access. Make sure to send to the correct status check number and include your ID number in the message.

Call SASSA Contact Centre

You can also speak to a SASSA agent directly by calling their toll-free number 0800 601 011. Follow these steps:

  1. Dial 0800 601 011 from your cell phone or landline
  2. Select your language preference when prompted
  3. Choose the social grant inquiry option from the menu
  4. Have your ID number ready to provide to the consultant for verification
  5. Inform them you want to check the status of your R350 SRD grant
  6. The agent will be able to access and relay your current approval status
  7. If needed, request details of your last payments and your SASSA banking information
  8. Ask any other questions related to your SRD grant application or payment
  9. Take note of the key information provided telephonically

This option is best for beneficiaries without internet access. Calling the helpline allows you to get multiple updates and helpful information about your grant payment.

Check Status via WhatsApp

SASSA also offers an R350 status check via WhatsApp.

To use it:

  1. Save the number 082 046 8553 as “SASSA Status” on your phone
  2. Open your WhatsApp and search for the saved SASSA number
  3. Send “Hi” to initiate the chat conversation
  4. You will get an automated welcome message with prompts
  5. Follow the instructions and type your 13-digit ID number when asked
  6. The chatbot will provide your status, last 3 payments, and grant details
  7. You can simply request your status this way on WhatsApp anytime
  8. Make sure to save the number to easily access the status updates

This instant messaging service offers a convenient way to get your status updates on the go. Make sure to follow the chatbot prompts carefully when providing your ID number.

SASSA Status Check Payment Dates for November

If your R350 grant application is approved, the status check will display your November 2023 payment date. This helps you know exactly when the money will be deposited into your bank account.

Here are the estimated SASSA payment dates for November:

  • Older Persons Grant: 02 November
  • Disability Grant: 03 November
  • Child Support Grant: 06 November
  • R350 Grant: 9-23 November
  • Foster Child Grant: 15 November

Please note that these R350 payment dates are not fixed and may vary depending on when funds are made available. Approved applicants are advised to check their status regularly for updated payment information.

Status Messages Meaning

When you check your status through any of the channels above, your grant status will be displayed as one of the following messages:

  • Approved – Your R350 application has been accepted and payment will be made if funds are available for that month. Ensure your banking details are correctly captured.
  • Pending – Your application is still being processed and reviewed. Check back in a few days for an updated status.
  • Rejected – Unfortunately, your R350 application did not meet the qualifying criteria and has been declined.
  • Under Review – Your application is being reconsidered or needs additional verification. Provide any requested documents.
  • Lapsed – Your grant has expired after 3 months. You will need to reapply on the SASSA website to continue receiving it.
  • Terminated – Your grant has been stopped due to death, receiving other grants or providing incorrect details.
  • Banking Details Required – SASSA needs your banking information to pay your approved grant. Provide this quickly.

It’s important to carefully review and understand your status message so you can take appropriate action if needed.

Why Hasn’t the Money Reflected in My Account?

If your R350 grant status is “Approved” but the funds have not been reflected in your bank account by the payment date, there could be several reasons:

  • Incorrect banking details provided – Double check SASSA has your correct bank details including branch code. Update if needed.
  • Banking details not submitted – If your status requests banking details, ensure to provide your account details to SASSA quickly.
  • Bank delays – Sometimes delays at the bank processing center could affect payouts. Check again in 1-2 days.
  • ID verification pending – Grant status may show as approved before ID verification is complete.
  • Payment cycle not yet complete – Wait 3 working days after the payment date for the money to reflect.
  • Special case – High volumes may affect individual payouts. Follow up directly with SASSA.

Be sure to proactively verify and update your banking details with SASSA regularly to avoid non-payment issues. If the grant doesn’t reflect after 5 working days, contact SASSA for assistance.

How to Update SASSA Banking Details

Accurate banking information is crucial for the R350 grant payments to be processed. If your details change or SASSA does not have your account information, you need to provide updated details. Here is how:

On SASSA SRD Website

  1. Login to the SASSA SRD website using your ID number
  2. Select the ‘Capture Banking Details’ option
  3. Enter your new bank details fully and carefully
  4. Double check your account number, branch code and account holder name
  5. Accept and submit the updated details on the site
  6. SASSA will verify and update your banking details for payments

Via WhatsApp

  1. Save the number 082 046 8553 on your phone as before
  2. Send a WhatsApp message to this number with the text “Banking”
  3. Follow the prompts and provide your new bank details
  4. You will receive an OTP to complete the banking details update
  5. Enter the OTP sent to your phone when prompted
  6. The new details will be updated if captured correctly

Call the SASSA Contact Centre

  1. Select the Grants inquiry option and explain you want to update your banking details
  2. Provide your ID number and new bank details to the agent
  3. Make sure the agent captures the updated details during the call
  4. Request written confirmation that your details have been changed for record purposes
  5. Follow up after 2 working days to confirm the changes reflected on your profile

Visit the Local SASSA Office

As an alternative, you can visit your nearest SASSA office in person and complete the banking details forms. This will require:

  1. Finding your closest SASSA office – locate on
  2. Gathering your new banking details & ID Book/Card for verification
  3. Requesting a Bank Details Update form to complete on-site
  4. Providing the finished form and supporting documents to the SASSA officer
  5. Waiting up to 7 days for the details to be updated on their system
  6. Following up with the local office to ensure changes were effected

Be sure to update your SASSA banking information promptly whenever your account details change. This will prevent payment issues and delays.

Payment Status Not Updated After Bank Details Captured?

If your dashboard still shows “Banking Details Required” even after you submitted updated details to SASSA via any of the methods above, here are some tips:

  • Wait 2 working days for the system to update after capturing details
  • Confirm directly with your bank that the account details you provided are correct
  • Check that you entered the account holder name EXACTLY as per bank records
  • Visit the SASSA office to validate your details in person with an agent
  • Log a query on the SASSA website under “Enquiries” to have an agent assist
  • Follow up persistently with SASSA every 3 days until status shows updated
  • Provide SASSA reference number as proof details were already sent
  • If issue persists beyond 5 working days, visit Regional SASSA office

Be proactive in engaging SASSA to resolve the incorrect status timeously. Call, email or visit the local office to troubleshoot the issue until your status reflects the correct updated details.

How Often Should You Check SASSA Status?

To avoid issues, it’s advisable to check your SASSA status frequently, especially if you’ve recently applied or updated information.

Here are some recommendations:

  • Weekly – Check status every week to stay updated on latest payment date and amount
  • Monthly – Verify status before the scheduled payment date, around the 25th of each month
  • After application – Check status 2-3 days after applying to track progress
  • After updating details – Confirm new details are captured 2 working days after submitting
  • If issues – Check more frequently if you have non-payment or status issues
  • After verification requests – Grant status can change after verification checks, so check again in 5 days
  • After system downtime – Grant status data may reset after system outages, best to recheck status
  • Before helpline call – First check status online to get latest update to discuss with agent
  • Day after payday – Confirm that payment was deposited into your account

By checking your status regularly, even weekly, you can proactively stay on top of your grant payment and address any issues as soon as they arise.

Can SASSA Status Be Checked on Behalf of Someone Else?

If you need to assist a friend, relative or neighbour to check their R350 grant status, it is possible provided you get the necessary consent. Here’s how to do it:

  1. Ask the grant beneficiary to give you verbal or written consent to view their status on their behalf.
  2. Get a copy of their 13-digit South African ID number.
  3. Use their ID number to check their status online via the SASSA website as per the steps described above.
  4. When calling the SASSA helpline provide both their ID number and say you have their consent to enquire.
  5. If visiting an SASSA office, take along the beneficiary’s ID document and written consent letter.
  6. Show the ID and explain you need to check their status when speaking to the SASSA agent for assistance.
  7. To update banking details on their behalf, informed signed consent is mandatory from the beneficiary.

It’s advisable to first empower the beneficiary to check their own status online or via SMS where possible. However, if they require assistance, always get their permission before viewing personal grant details.

Why is Informed Consent Required to Check Someone’s Status?

Informed consent is essential when checking a beneficiary’s SASSA status on their behalf because:

  • It protects their personal information & grant details from unauthorized access.
  • Status contains private data like ID number, income, bank details, etc.
  • Consent shows the beneficiary has authorized and allows you to view their information.
  • It prevents misuse of an individual’s status details without their knowledge.
  • Provides them control over who can see sensitive grant status data.
  • Upholds a person’s constitutional right to privacy.
  • Creates transparency on why and how their data will be accessed.
  • Provides a record that status access was granted.
  • Ensures dignity and independence of beneficiaries is respected.
  • Provides recourse if the granted consent is violated.

Always beware of SASSA scams and never check someone’s status or update their details without proper consent. Assist beneficiaries while respecting their right to consent.

Scenarios When Checking SASSA Status is Useful

Here are some common scenarios when checking SASSA status regularly can help avoid issues:

  1. You’ve applied for the R350 grant recently – Track status to ensure the application is received and processed timeously.
  2. You need to reapply after grant lapses – Check your status a month before expiry to begin renewal early.
  3. Your banking details changed – Updating details with SASSA timeously ensures correct payment.
  4. You didn’t receive payment on the last pay date – Check the status for any flagged issues or status changes.
  5. Helping a friend/family member unable to use technology – With consent, assist those struggling to access online status.
  6. Planning for the payment month – Status updates help the budget know when the R350 grant will be paid.
  7. After requesting the reactivation of a rejected application – Follow up and monitor the status closely.
  8. Relocated to a new area – Promptly check the status and update contact details with SASSA.
  9. Suspect possible fraudulent activity – Frequently check status to identify unauthorized changes.
  10. Grant payment is late – Check status for any updates from SASSA on late payment.

Monitor your status each month and whenever your circumstances change to avoid administrative issues that could affect your grant payment.

Can SASSA Status Be Checked on SRD App?

Unfortunately, as of November 2023, there is currently no dedicated SASSA SRD mobile app to check your R350 grant status and payment dates. The SASSA website remains the best way to view your status online.

However, SASSA is reportedly working on developing a mobile app to improve beneficiary access and convenience in future. Key features expected include:

  • Check application status
  • Get payment notifications
  • View monthly R350 grant balance
  • Update personal details on app
  • Receive status alerts
  • Initiate stop order function
  • Site location finder for offices
  • Submit documents directly through app
  • SASSA news updates

The app aims to provide user-friendly access to grant information and services on the go. Beneficiaries should watch out for updates on the pending app release by SASSA. In the meantime, using the USSD string, website and helplines allow you to check your status conveniently.

Tips to Avoid SASSA Status Check Frustrations

Here are some tips to ensure an easy and stress-free experience when checking your R350 grant status:

  • Have your ID number handy – Avoid mistakes by ensuring you fill in the correct ID number.
  • Check all status channels – Use the website, SMS, WhatsApp, and calls for a full view of your status.
  • Be patient – Understand heavy volumes may affect response times. Follow up 2-3 days later if needed.
  • Follow all steps accurately – Carefully enter info and follow prompts to avoid errors stalling your status response.

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